Welcome

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I want to welcome you all to my blog for comments and suggestions on any relevant isssues that might be affecting our lives.

Please feel free to put bring your ideas to the fore.

Once again, welcome.

Regards,

Davis M Onsakia

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What is the 'real' value of certifications to companies and their customers?

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 In the current Kenya setup, there are a number of companies that are aspiring to get coveted international certifications like ISO for quality management systems, environmental or security requirements compliance, etc. but how many are actually striving to improve their service offerings to their customers? Few. Many just want to flaunt them to their competitors and prospective customers but not on improvement of their service delivery. Take the example of some public universities (I think almost all of them). They have ISO 9001:2008 certification. But how many lecturers and administrators in these universities appreciate that students are their most important customers? Very few. This is precisely the reason why you will have an ISO certified university that does not have a clear policy (or is it direction?) of where admission forms should be ‘deposited’ or returned to! I had a nasty experience the other day where I had to shuttle between two university campuses trying to con...
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I attended the Computer Society of Kenya (CSK) organized Annual ICT Awards Ceremony for the year 2011 and was disappointed in most areas. Starting from getting information about the awards ceremony: information about the event even from the CSK website were scanty. Just check the CSK website at http://www.cskonline.org/ and you will be deeply disappointed at the usability level of the website! Honestly, I believe a college student who has done some website design and usability analysis requirements for websites can do so much better. The site is not navigable in the first place nor is it informative, it is cluttered with adverts on key areas right on the home page. Secondly, publicity for the event was not adequate. In this age where technology is driving what is happening in the world, such an event not being advertised even on social media (for heaven's sake this is free) is rather disappointing. I've not checked but I wonder whether CSK is on any social media platform; ...
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How God fits into the equation of your life

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How does God fit into the equation in a techies' daily life? From experience and observation, most techies relegate God to the back seat as they take the front seat of their lives. But is this the ideal scenario? Definitely not. I ask myself questions like: how the sun rise, passes overhead ( without falling on me!), goes 'under' and in the morning I expect it to be up, lighting my room - just to inform me that it is morning wake, that is if I'm not up! These things and many others, I have no answers and no scientist is yet to convince me that this is physics at play! If not God at play, then surely there is another mighty force somewhere out there 'pulling strings' on our lives. I will be very interested to know who or what controls the 'mighty force'.. The force of gravity is our creation with the help of mathematicians and physicists. But who created the force of gravity before 'it was discovered'? What remaining to be discovered yet? The ot...
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