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Customer service? None I experienced!

The other day I visited Code d'Ivoire. The experience? What experience? But then they say that any experience is an experience. Based on this, then I learned. Disclaimer : no offense is meant by this post to my West African brothers, the Ivorians. Lunch is strictly served between 12.00 pm and 1.00 pm. You come later than that, and sorry buddy, they won't even look at you twice! I asked myself whether these folks have heard something called customer service. I saw a business opportunity for my business-minded Kenyan brothers there but then I was told that taxes are prohibitive in this part of the world. But still, I believe there's something there. Second surprise or is two in a package? I went shopping in a relatively good looking supermarket. Did the shopping and at the point of sale, was told to have the exact cost of whatever I'd picked! Really? Yah! Take it or leave it. They had to remove some items from my shopping basket so that they don't give me an